Contact Us

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We’re the editorial team behind mr-luck.com, an information resource about the Mr Luck brand and its operations in the UK gambling market. Our role is to document and explain the regulatory landscape, brand history, and responsible gambling practices relevant to British players. If you have questions about the content on our site or feedback about how we cover these topics, we’d like to hear from you.

Reaching Our Editorial Team

For inquiries about our articles, fact-checking requests, or suggestions for topics to cover, you can reach us through the contact form on this website. We aim to respond to all messages within 5 business days. Please note that we are an independent information resource—we are not the brand itself, nor are we affiliated with its operators. If you need to contact Mr Luck directly about account issues, payments, or customer service matters, you should reach out to them through their official website.

How Gambling Is Regulated in the UK

Mr Luck operates under a licence issued by the UK Gambling Commission, the independent regulator for gambling in Great Britain. The Commission’s role is to protect consumers, uphold fair play standards, and ensure that gambling businesses comply with the law. The Commission investigates breaches of regulation and can impose enforcement action where needed. Detailed information about Mr Luck’s specific licence and compliance record can be found on the operator’s own website and in the Commission’s public registers.

Getting Help with Gambling Harm

If you or someone you know is struggling with gambling, confidential support is available 24 hours a day, free of charge. The National Gambling Helpline can be reached on 0808 802 0133 by phone, or you can access live chat and email support through GamCare. The Helpline can also refer you to specialist counselling services and residential rehabilitation programmes available across Great Britain. These services are run by the National Gambling Support Network, a group of charities funded to help anyone affected by gambling-related harm.

Key UK support contacts:

  • National Gambling Helpline: 0808 802 0133 (24/7, free)
  • GamCare: provides counselling, live chat and online support
  • Gordon Moody Association: residential rehabilitation services
  • Gamblers Anonymous: peer-support fellowship groups nationwide
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